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      1. Yeesshh Help Center
      2. For Advertisers – Common Topics
      3. Payment

      DSP & MyDSP – Refund Policy

      How to request a refund and the conditions that apply

      💸 Requesting a Refund

      To request a refund from your DSP or MyDSP account, please follow these steps:

      1. Send an email to admin@yeesshh.com

      2. Use the subject line: “REFUND”

      3. Include your account ID in the message

      Once your request is validated, your refund will be processed within 5 working days.

      ✅ Refund Conditions

      Your request will be eligible only if all the following conditions are met:

      • Your unused balance is greater than $90

      • Your account has been active within the last 18 months
        (top-up or live traffic activity)

      • The email used for the request must be the same email used for the original payment

      • A processing fee of $50 will be deducted from the refund amount

      🛑 If your balance is below $90, no refund will be issued.

      ⚠️ Important Notes and Restrictions

      • Yeesshh is a CPV platform, not a performance-based platform.
        We do not refund based on campaign performance.

      • Do not file refund requests via PayPal or credit card dispute systems.
        If you do:

        • Your account will be immediately suspended

        • Future payments via PayPal or card will be blocked

        • To work with us again, you must:

          1. Request an invoice

          2. Pay via wire transfer or Bitcoin

          3. Wait for us to reactivate your account after funds are received

      • Using a banned PayPal account to fund a new Yeesshh account:

        • Will result in the new account being banned

        • You will not be eligible for a refund

      📩 Questions?

      Still have questions?
      Email us at admin@yeesshh.com with the subject line "REFUND" and we’ll assist you.